Be sure to deactivate your antivirus before installing the tablet driver.
Go to [ ) to download and install the latest driver from Wacom.Ensure all hidden files are included and that the device is plugged in properly.įor Intuos users, ensure the USB cable is connected to the system.įor Cintiq tablet users, ensure it has power, video, and that the USB cable is connected to the system. NOTE: Delete the folders: TABLET and WTABLET. From the Add or Remove Programs window, scroll down and select Wacom.Īfter a restart, search for the following files and delete them: tablet*.*.Select Start > Settings > Control Panel > Add or Remove Programs.Go to Start > Programs > Wacom/Pen Tablet > Preference File Utility.Following the prompts to remove the program.
Select Macintosh HD > Applications > Wacom Tablet > Remove Wacom Tablet.Go to Wacom/Pen Tablet > Preference File Utility.Uninstall the current Wacom Driver from your system. You can find more details regarding driver cleansing on Wacom's Customer Support page. Autodesk does not endorse such a solution. This 3rd-party solution is prescribed by Wacom. Wacom driver refresh - These are steps to uninstall and purge your system of all loose Wacom files.
NOTE: For Mac users, see Secondary monitor setup for Mac users for instructions. Also, try rebooting your system to force a refresh. If you have a dual monitor setup, ensure your Wacom Cintiq is set as the first monitor. If you are using a Cintiq tablet, calibrate your device after installing the latest driver. Also, check out Part 3 for tablet setup.Įnsure you have the latest Wacom driver installed for your device. These instructions are intended for SketchBook Pro users with either a Wacom Cintiq or Intuos tablet device.įor Bamboo users, please visit for the latest Wacom information. SketchBook Pro Desktop: I'm using a Wacom tablet and have cursor offset issues, cursor acceleration, and erratic pen input